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The latest reports from users having issues in Dallas come from postal codes 75270, 75204, 75209, 75240, 75201, 75230, 75206 and 75202.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 271,003 ratings
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Problems in the last 24 hours in Dallas, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Dallas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Dallas, Texas
The most recent Spectrum outage reports came from the following cities:Dallas, Balch Springs, Grand Prairie, Irving, Garland, Carrollton, Richardson and Duncanville.
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| City | Problem Type | Report Time |
|---|---|---|
 Dallas | Internet | |
| Dallas | Total Blackout | |
| Dallas | Total Blackout | |
| Dallas | Internet | |
| Dallas | Internet | |
| Dallas | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Dallas, Texas
Latest outage, problems and issue reports in Dallas and nearby locations:
- Jesse Showalter (@showalter06) reported fromDallas, Texas
@ATT has the worst service ever. I literally set up my account yesterday and now I’m being told my pin and security question answer are incorrect. Wish I still had @GetSpectrum
- hopi1 (@hopi1) reported fromRichardson, Texas
@Ask_Spectrum my internet is down
- Bhushan Chirmade (@chirmadebhushan) reported fromSowers, Texas
Was a Time Warner customer for almost 8 years and Spectrum really screwed it up. Customer care people are so rude. Store people are even more rude and do not listen at all. Glad that I switched to another internet provider. @GetSpectrum @Ask_Spectrum
- LadiesLoveBhart❤️ (@BHartTheChamp) reported fromDallas, Texas
@Ask_Spectrum y’all are the ******* worst... the absolute worst company.
- Jill Brandenburg (@jbrandee) reported fromDallas, Texas
Sitting at my business at 9pm waiting for the genius internet repair tech who will not be arriving in the 8-9pm incomprehensible time frame given by @timewarnercable / @GetSpectrum to fix my service that’s been out for 2 days. Tick tock. #ATTisComingWednesday!
- Charles from Texas🤘🏾🇨🇱 (@havinthangz_tx) reported fromGrand Prairie, Texas
I’m sick of @GetSpectrum WiFi router..it constantly goes in and out. I’m about to buy my own sh*t.😒
- Alex M Guzman (@SirFreebie75061) reported fromIrving, Texas
@Ask_Spectrum I'm in Irving Texas and my cable is out and restarting the box will not help
- Shanti Geary (@geary_shanti) reported fromLakeland Heights, Texas
@Ask_Spectrum It’s almost 8pm and it’s been 48 hours with no internet. When you pay for something, you should get that service. And reading thousands of tweets I’m not the only one. This is a bad business model you have going on
- marlon smith (@DarksideLeader) reported fromDallas, Texas
@GetSpectrum Just spent the 1 hour on the phone canceling my service. I always thought y'all's service was bad. I was wrong . I had no idea how bad it really is . What a total cluster. I feel violated yall ripped me off for years and yall ripped me off today including my deposit
- J Hurtado (@HatefulJosh) reported fromDallas, Texas
My @GetSpectrum internet being down puts a real crimp in my Fantasia duties today. Not cool, @Ask_Spectrum
- alison (@schlarbae) reported fromRichardson, Texas
Spectrum (@GetSpectrum) is the worst company i’ve ever had to work with DO NOT GET SPECTRUM. Period.
- HeDidThat0187 (@HeDidThat0187) reported fromDallas, Texas
@Ms_FUNSiZ3 @comcast I had the same issue with them a few weeks ago w/ @GetSpectrum. I just checked for updates and everything was updated already. Then had them refresh the signal to my home.
- Alec Sean Horton (@alecseanh) reported fromDallas, Texas
@Ask_Spectrum @Academicare If you’re not aware of nationwide issues, you’re incompetent. TV, phone and internet out in Dallas right now.
- HeDidThat0187 (@HeDidThat0187) reported fromDallas, Texas
To all those who messaged me on IG asking what happened to today’s stream. Unfortunately, @GetSpectrum had an outage and couldn’t get my modem back working. Tech is scheduled for tomorrow afternoon between 4p-5p. So… hope to see you at 6p.
- Zach Davis (@zacharydavis08) reported fromDallas, Texas
@Ask_Spectrum Dm sent, Internet is still down
- Michelle Simer (@MichelleSimer) reported fromDallas, Texas
I left DirectTV to avoid a bad signal and distortion. With @GetSpectrum I still get distortion. On top of that it took 4 installations appointments over 20+ hours to get it set up. ZERO communications between installs- DVR boxes, number of boxes needed, shallow promises, etc.
- Amber-DFW Girl ❤️👠💄⚽️👗👜 (@Amber_DFWGirl) reported fromDallas, Texas
@AndrewMarchand Not in Dallas the message I received from @Ask_Spectrum “Thank you. I'm so sorry, it looks like the ACC Network is not yet available in your area. However, it is expected to be released on 9/6/19. Once it becomes available, we'll be happy to provide you with the channel number.”
- Shanti Geary (@geary_shanti) reported fromLakeland Heights, Texas
@Ask_Spectrum 84% of Dallas is down, a lot of people are effected by no internet. Why can’t you people just tell us the truth.
- Tony Karate (@tkarate76) reported fromDallas, Texas
@GetSpectrum WiFi sucks @ Vie Live Oak.
- ScottC. (@ScottCarmichae1) reported fromDallas, Texas
.@Ask_Spectrum I don’t know what is going on in Dallas, but there have been multiple service interruptions all week. The internet keeps dropping. I call your service # and can never get through to a live person. I dropped @Uverse for you, I’m reconsidering that.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Rob B (@bloom1965) reported
@Ask_Spectrum @Ask_Spectrum as stated how can you authenticate? Like you make us even when you call your customer! And management says one thing and does not follow through. And others not willing or capable of doing there jobs.
- Billy Jones (@BillyTheBigBone) reported
@Ask_Spectrum Have customers service call me
- Rob B (@bloom1965) reported
@Ask_Spectrum @Ask_Spectrum why can’t you all do what is right!!! Poor Service height Costs Monopoly in my area.
- Zac “Kaner” Holland🎬 (@Holland98_) reported
@Ask_Spectrum absolutely brutal. hotspot at work from home today because you guys didn’t fix the service last night. thanks
- JMcClary (@JMcClary42) reported
@GetSpectrum outage all day but just got service back in time for the @Bucks game. Thank you! #FearTheDeer
- Eric Williams (@cyrbones) reported
Went to @Ask_Spectrum store today to remove services and downgrade my TV package and they couldn't help me! Instead, I have to wait on a phone call and deal with getting the equipment on a UPS truck! Unbelievable!
- Amanda Jagodzinski (@ajagodzinski) reported
@Ask_Spectrum any update on outage in 53219? Been out since 10 am and only update was as 12:30 pm, just said it was taking longer than expected. This is way too long.
- Adam Baker (@adambakercolleg) reported
Hey @Ask_Spectrum it's absolutely ridiculous that you can't even provide a restoration time/date for your service outage. On top of the fact that there has been zero sign of you repair crew in sight anywhere. Congrats on being just another ****** ISP!! #PureMichigan
- Matt (@mhoss83) reported
@Ask_Spectrum My area has had an outage since 10 am. The app said you guys are working on. Can we get an update? Thanks.
- hack_hack (@hackhac71974702) reported
@DanielD62377 @Ask_Spectrum You need help? Send a message to herfeex_hack100 on Instagram he can help you out
